Welcome to Our Privacy Policy

Rakselav.com believes that the privacy of Our Users is of the utmost importance, and we therefore exercise great caution in safeguarding the information of all those who interact with Our Site, including Our Customers. This Privacy Policy discloses how Rakselav.com collects, uses, discloses, shares, and protects Your information. Any capitalised terms not defined herein are defined in the Term and Conditions, and it is advised that Users familiarise themselves with the contents of both documents.

How We Collect Data

Rakselav.com collects data and information related to Users of Our Website through the following, non-exhaustive methods:

1. Automated online communications such as browser cookies;
2. Registration and signup forms used for the purposes of creating an Account;
3. Customer inquiries, sales, and other transactions;
4. Communications with Our customers over the internet;
5. Communications with Our customers made offline.

Third-Party Sources Of Information

Occasionally, Rakselav.com will obtain information about Customers from a number of third parties. Depending on the circumstances of its collection, the data may include any of the following:

1. Financial details, such as credit card numbers or verification values (CVV);
2. Internet usage details, such as site and language preferences or other information contained within cookies;
3. Online settings, preferences, and privileges enjoyed by the User.

Electronic Communications Protocols And Cookies

As part of the connection between You and Our Servers, Rakselav.com may receive access to generated data. Examples of this data include the routing addresses of Your network, the browser used to access Our Website, Your internet protocol address, and the date and time in which You accessed Our Website. Once the connection has been established, Our servers will determine if there are any cookies present that can streamline the login or navigation process. These “cookies” are data packets generated by web servers and stored in Your browser in order to enrich the Site experience.

Cookies: Our Site uses cookies to improve the browsing experience of Our Website, and to offer a greater number of features. These cookies enhance Site functionality, and help users avoid duplicate tasks such as manual data entry.

Examples of the information collected by cookies includes, but is not limited to, the following:

1. User-set preferences that allow Us to personalise the content being shown;
2. Information used to access discussion forums;
3. Unique User identifiers.

Some of the cookies that We Use on Our Site may remain indefinitely on Your computer after leaving the Site, but most will expire between thirty (“30”) and three hundred sixty-five (“365”) days. Cookies offer Users a number of benefits, including keeping track of items in Your shopping cart and facilitating the login process. As we continue to develop, expand, and customise the Site, cookies will enable Us to consistently present information that is relevant to You.

Your browser gives You information and control over the generation and storage of cookies. You can receive alerts when cookies are used, how long the cookie lasts, and to what server the information is being transmitted. You can even disable cookies entirely. You can individually control which servers have access to the cookies stored.

If You visit Our Site through IP addresses associated with any member state of the European Union (“EU Users”), then You will only receive cookies from Rakselav.com that expire after You leave Our Site. Despite this, EU Users have the option to opt-in to the collection of cookies by providing Us with Their consent. EU Users may revoke this consent at any time by simply deleting Rakselav.com’s cached cookies. Failure to provide Us with this consent may result in reduced website functionality.

At times, Rakselav.com may work with select Third Parties to collect and analyse both personally identifiable and non-personally identifiable information with the purpose of better targeting advertising efforts. In order to do so, We may, at Our discretion, permit these Third Parties to place cookies on Our Site. These efforts are made as permitted by law, and Our Users have the right to opt-out of this process. The data collected through these efforts are used to improve Our Site in accordance with the analysed information. These Third Parties may use both the information that We collect, as well as other pieces they may have independently generated. At all points in time, the usage of Your information by any of these Third Parties is subject to this Privacy Policy.

Collected Data And How It Is Used

Rakselav.com collects data from Users on Our Site for a variety of purposes. These include:

1. Engaging in transactions with Customers, and logging both personally and non-personally identifiable information such as names, addresses, emails, purchases, and payment information as part of the transaction history. The majority of this data is contact information. When necessary, We may be forced to share pieces of this data with third parties, such as financial institutions, payment processors, and other persons or companies (“Agents”) working on Our behalf in order to complete the transaction.
2. For the purposes of future service and Customer support. This information pertains to User contact details, as well as any relevant information detailing the products, services or support requested by the User from Rakselav.com. These same pieces of information enable Us to improve Our products and services, and to improve the layout, navigation, and content presented on the Site.
3. To effectively respond to User questions, concerns, and inquiries. This data includes any contact or other personally identifiable information as found in newsletters, email mailing lists, and requests made directly to Us.
4. To meet the requirements of law enforcement organisations, governing bodies, government officials, and other such third parties when required to do by any court order or law. We reserve the right to provide any of the aforementioned bodies with Customer data in the event that we recognise, detect or suspect any illegal activity in the use of Our Services. If permissible, We will notify You upon the request or submission of this information.
5. To any contractors, Agents or other individuals working on Our behalf.
6. To Our Affiliates. In these cases, Our disclosure and their subsequent use of any personally identifiable information will conform to this Privacy Policy.

At times, it may be necessary to transfer any information that we have collected to another entity. These circumstances are as follows:

1. Mergers with another business;
2. Acquisition by another business;
3. Transference for any reason of a majority of Our business assets to another entity;
4. As a necessary part of any potential bankruptcy proceedings.

We give Our Customers complete control over the ability to manage their Account Information at any time. Current Customers can exercise this ability by logging in to their Account and following the guidelines contained therein to update their profile. The amount of information that You have control over expands regularly.

While Users can choose to not partake in many of the features contained on Our Site, some general email communications are not subject to this opt-out process. Emails that fall under this category include those with information pertaining to downloads, transactions, updates to Our software and Service, disclosures of legal compliance, and any other necessary information pertaining to Our Services.

As circumstances dictate, Users may be notified prior to having their information disclosed. Upon receipt of this notice, Users will be given the opportunity to opt out of this disclosure by simply responding in accordance with the instructions detailed in the notice. These circumstances are as follows:

1. Disclosure of personal information to any third parties not classified as an Agent;
2. Use of any personal information that does not conform to the stated purposes under it was originally collected;
3. Use of any personal information that does not conform to the authorisation given by the User in question.

Security

Rakselav.com takes necessary, reasonable precautions to maintain the security and integrity of the data that we collect. These measures include the training that Our employees are given, Our internal data management policies and procedures, limited physical access to the data, and technical precautions related to the ways in which We access the collected data. In addition to these measures, We implement standard security protocols that ensure the safe transmission of sensitive data. Rakselav.com does not process any private information in ways that do not conform to the express purposes in which it was collected, or to the authorisation given by the individual in question.

Enforcement

In order to ensure that Our actions consistently adhere to the contents of this Privacy Policy, We have established and implemented a number of internal processes that Our staff abides by. In the event that You have any doubt or concerns about the contents detailed in this Privacy Policy, we invite You to contact Rakselav.com through the contact form on the main Site. Members of Our team will answer any additional questions about how we collect, process, and use any personal information.